Terms and Conditions of Clean-Cameras

Validity

The general terms and conditions (referred to as TERMS) of Clean-Cameras apply to all new products, services and occasions (referred to as products) which are sold to business or private customers (referred to as customers). A business relationship requires a minimum age of 18 years. Clean-Cameras reserves the right to change these Terms and Conditions at any time.

Order

By purchasing or placing an order, customers accept the terms and conditions of delivery. An order or purchase can be submitted orally, in writing by letter or digitally. By submitting or placing an order, the customer agrees to the TERMS. The products are shipped as quickly as possible, subject to residues. If ordered products are not in stock, Clean-Cameras informs customers immediately and indicates the expected delivery date. In the case of arrears, no forwarding costs will be charged. All offers are subject to change and are not to be understood as a binding offer.

Technical data mass, weights, etc. are to be understood as approx. values and do not represent an assurance of properties. An order to be delivered is subject to receipt of payment.

Prices

Prices are quoted in Swiss francs including VAT and any early recycling fee including postage costs (only in Switzerland). Postage costs in international shipping on request! The selling price is purely net. A delivery on invoice is not offered. The products must be paid before delivery. Quantity prices can be created for new products on request. In the event of gross, obvious price errors of our offers on all sales platforms or in brick-and-mortar stores, we reserve the right to sell.

Delivery / Returns

Delivery is at the customer’s risk. Transport damage must be communicated to the carrier immediately. Complaints about incorrect or incorrect delivery must be reported within 3 working days after receipt of the goods. From this deadline, we can no longer take complaints into account. In case of justified complaints, the goods must be returned to us in their original packaging (packaging not damaged) and unused with all accessories. The defective products will be replaced or repaired. The return of goods of flawless items is excluded after 8 days. The purchase amount is available in the form of a credit note. No cash payout. If the products are not picked up or returned by the post office, Clean-Cameras is entitled to dispose of the products after 6 months.

Warranty period

The warranty period is specified by the manufacturers and is usually 24 months for new devices, 2 months for occasions. The statutory provisions for warranty are removed. In order to enforce the guarantee, the customer must present the original invoice or the guarantee certificate. The customer is entitled to rectification but not to change.

Clean-Cameras can optionally interpret the warranty:

  • Free repair at the manufacturer (new goods)
  • Replacement of the defective product with an equivalent product
  • Crediting the amount

Wear parts such as batteries/lamps etc. (this list is not exhaustive) are excluded from the warranty. Replacement/repair does not lead to an extension of the warranty period.

Privacy

Clean-Cameras complies with the provisions of the Swiss Data Protection Act. The data will not be passed on to partner companies.

Intellectual property

We reserve all rights for company names/texts/photos/graphics/tables etc.! Use of the data requires the written consent of Clean-Cameras.

Jurisdiction

Should individual provisions of these General Terms and Conditions be invalid, this has no influence on the remaining provisions of these GTC as a whole. All legal relationships between Clean-Cameras and the customer are subject to Swiss law. The place of jurisdiction is Bern.